Frequently Asked Questions

You can submit a request on our website. We will then contact you to arrange a pickup from your doorstep.

We will hand you the payment for your laptop at your doorstep.

We follow industry-standard practices for data wiping. This ensures all your personal data is completely removed from the device.

We buy all types of laptops, but they should have at least an Intel 8th generation or beyond, or AMD Ryzen series processors. We also buy MacBooks from 2018 models and onwards. We recycle laptops which have lower specifications than these.

We buy laptops in any condition. However, the price we offer will reflect the condition of the laptop.

No, you do not need to provide any accessories or original packaging. However, including them may increase the price we can offer.

We typically arrange for same-day pickups for your convenience.

Currently, we are only available in Edmonton and neighboring regions. However, we are continuously expanding and hope to serve more areas in the future.

Yes, we are always looking to expand. Please keep an eye on our website for updates about new service areas.


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